Getting Oxfordshire Online aims to address the needs of the thousands of people in Oxfordshire who are not online. By 2025, the majority of those who are not currently online should have the digital access they need.

Our approach

Getting Oxfordshire Online seeks to tackle digital exclusion across the whole of Oxfordshire. It is putting the infrastructure in place to deliver a sustainable, long-term solution to the problem of digital exclusion. It is doing this through a collaborative, partnership approach, bringing together organisations with the necessary skills and experience, and learning from existing support-based services and initiatives that have already been successful in tackling this issue.

Getting Oxfordshire Online will address lack of access to devices and data, and support people with the training they need.

Plans include:

Building the refurbishment capacity

We have set up hubs in Oxford, Didcot and Bicester to receive donations of laptops, tablets and smart phones from members of the public and businesses, wipe and prepare them, and deliver them to organisations.

Developing solutions for data and connectivity

We will support users to access lower-cost deals for wi-fi connection and data – to meet their needs efficiently, and add our voice to national initiatives that will offer better long-term solutions for those who currently can’t get the access they need.

Taking a phased approach to needs and training

We will link into trusted organisations to offer relevant training, building confidence and skills, so devices are used to maximum effect.

Accepting donations of both devices and funds

We are now appealing to businesses and the public to donate unused laptops to Getting Oxfordshire Online via our refurbishment hubs. Get details of how to donate

The project has so far received funding from Our Common Good and from Oxfordshire County Council. We are now seeking further funding from government, philanthropic and in-kind donations, and you can donate to the project here.

Why Oxfordshire, why now?
  • Up to 40,000 people in Oxfordshire are not online.
  • Nationally, 34% of children aged 5–16 do not have access to their own device.
  • Digital exclusion is a long-term, existing issue that has been highlighted by COVID-19.
  • COVID-19 has spurred people into action and there is an opportunity to maintain the momentum.
  • There are thousands of unused internet-enabled devices that could be refurbished to meet the demand.
The COVID effect on digital inclusion

The impact of the pandemic has highlighted that without digital access you are genuinely excluded from much of life. Home schooling without suitable devices, no access to homeless services, or isolation in older age. Project Manager Olwen chatted with B4 CEO, Richard Rosser in February about the need for increased focus on this area – with or without the effects of COVID. 

Getting Oxfordshire Online seeks to tackle digital exclusion across the whole of Oxfordshire.


Olwen Lintern-Smyth

Olwen Lintern-Smyth, Getting Oxfordshire Online Project Manager

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